PRIVACY POLICY
HOW WE PROTECT YOUR PRIVACY
OVERVIEW
Med-Metrix, LLC and its affiliates and agents (collectively, “Med-Metrix,” “we” or “us”) has provided this Privacy Policy so that you know how information about you is collected, used and shared. For the purposes of our website maintained at www.med-metrix.com (the “Site”), this Privacy Policy specifically describes what information we collect about you, how we collect it, how we use it, with whom we may share it, and what choices you have regarding it. Please note that Med-Metrix’s practices with respect to data collected and used by it in connection with the Site and Med-Metrix products and services available or enabled via the Site are governed by our Terms of Use and this Privacy Policy (each as amended from time to time), and supersedes prior versions of our terms of use and/or privacy policy, including those which preceding versions which may have been in effect at the time the data was collected. This Privacy Policy does not govern privacy practices associated with offline activities and websites other than the Site, or products and services not available or enabled via the Site. We encourage you to become familiar with the terms and conditions of both this Privacy Policy and the Terms of Use. Please note, additional privacy policies and notices may apply and be provided depending on the nature of your interaction with Med-Metrix. Your company’s agreement with Med-Metrix may also impact the processing of information by us which is provided by your company or in your activities with us or this Site pursuant to your company’s agreement or requested transaction with us.
ACKNOWLEDGEMENT
Please read this Privacy Policy carefully. Please note that our practices and your choices may vary by region.
BY USING OUR SITES, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTAND THIS PRIVACY POLICY
WHAT THIS POLICY DOES NOT COVER
This Privacy Policy does not relate to job applicants. Please refer to the terms of use and privacy policy associated with the portal through which you may apply for employment with Med-Metrix.
This Privacy Policy also does not apply to data processed through our products and services. That data and its processing is governed by our contracts with our customers.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR WEBSITE?
We may collect certain identifying information from or about you in connection with your use of or submissions to the Site (collectively, the “Collected Information”). For example, if you request information from us through the Site, you may submit your name and contact information, such as your email address, mailing address, or telephone number, to us. If you wish to subscribe to a newsletter we offer or to a mailing list that we maintain, we will collect from you contact information necessary to send the newsletter or other information to you. This is usually limited to your e-mail address but may include other information.
PLEASE ONLY SEND TO US BUSINESS CONTACT INFORMATION: Our products and services are provided to business customers only. We do not offer or sell our products or services to individual consumers. We do not need, nor do we want to receive, any personal contact information. Please only communicate with us using business email addresses, business phone numbers and your company-issued devices. We are relying upon you to comply with this directive. If you nevertheless provide to us personal contact information and/or personal devices, you are doing so at your own risk, and to the fullest extent allowed by law, you hereby release us from any liability associated with the processing of that personal contact information.
In addition, we may retain the content of, and metadata regarding, any correspondence you may have with us or our representatives, regardless of the mode of communication by which such correspondence was made. This information helps us to improve the Site and the online media, content, materials, opportunities, and services that we feature or describe on the Site, and to more effectively and efficiently respond to both current and future inquiries.
As with many other websites, the Web servers used to operate the Site may collect certain data pertaining to you and the equipment and communications method that you use to access the Internet and the Site. For security reasons and to confirm the integrity of our data, Med-Metrix may combine components of this data with other sources of information which may identify you. Unless otherwise described in this Privacy Policy or our Terms of Use, such identifying information will be used solely for our internal business purposes. In addition, the information we collect may reveal such things as the Internet protocol (“IP”) address assigned to your computer, specific pages that you accessed on the Site or immediately prior to visiting the Site, and the length of time you spent at the Site. The purposes for which this information is collected and used include facilitating Site operation and system administration, generating aggregate, non-identifiable statistical information, monitoring and analyzing Site traffic and usage patterns, and improving the content and content delivery with regard to the Site and the online media, content, materials, opportunities, and services that we describe or make available on the Site.
We do not collect any personal sensitive information, nor should you provide any personal sensitive information to us through this Site. If your business requires you to you to establish an account through this Site, you are hereby directed to use a password unique ONLY to this Site. DO NOT USE THE SAME PASSWORD THAT YOU USE TO ACCESS ANY OTHER ACCOUNTS OR SERVICES, WHETHER BUSINESS OR PERSONAL. We are relying upon you to comply with this directive; and, should you not comply, to the fullest extent allowed by law, you expressly release us from any liability associated with our processing of that information.
Note: if you are an employee or potential employment candidate with Med-Metrix, certain sensitive personal information is collected. For applicants applying through the portal to which you may link from this Site, please see more information before you submit any information. For employees of Med-Metrix, please see your manager or our human resources director for more information as to the information collected and maintained and your rights regarding that information.
HOW DO WE USE YOUR INFORMATION?
Depending on where you live, how you interact with our Site, we may use your information for our legitimate business purposes, including to:
Allow us to better service you in responding to your customer service requests;
Perform data analytics (including market research, trend analysis, financial analysis);
Operate, evaluate, develop, manage and improve our Site, products and services;
Comply with and enforce relevant industry standards and policies, including this Privacy Policy and other related terms of use;
Comply with applicable laws, rules and regulations;
To enforce our rights, including our rights under our agreement with your business.
HOW DO WE SHARE YOUR INFORMATION?
With Your Consent. We may, from time to time, disclose or share your information with your consent. We may obtain your consent in writing, online through “click-through” or related agreements, when you accept terms of service on our Site, or by other lawful means. We may share your information in these circumstances to complete a transaction, perform a service or respond to your inquiries.
With Our Subsidiaries and Affiliates. We may, from time to time, disclose your information to our subsidiaries and affiliates for organizational and internal purposes. These entities only use your information in a manner consistent with this Privacy Policy.
With Service Providers and Other Limited Third Parties. We may share your information with certain third parties, such as business partners, advertising networks, marketing partners, data analytics providers, online and offline data collectors, operating systems and platforms, and service providers who provide us a service (e.g., credit / debit card processing, billing, customer service, auditing, marketing, debugging to identify and repair error and/or protecting against malicious, deceptive, fraudulent, or illegal activity). These service providers and third parties are bound contractually to only use your personal information for the limited purpose for which we share that information, and for no other purposes. We do not share your personal information with any third party to conduct targeted advertising.
Business Transfers (also referred to sometimes as “Onward Transfers”). We may transfer your information as part of a corporate business transaction, such as a merger or acquisition, joint venture, corporate reorganization, financing, or sale of company assets. Other than to the extent ordered by a court proceeding, the use and disclosure of all transferred information will be subject to this Privacy Policy, unless otherwise provided.
By Law Or To Protect Rights. We may share your information to satisfy any law, regulation, legal process, governmental request, or where we have a good belief that access, use, preservation or disclosure of such information is reasonably necessary to: (1) enforce or apply our agreements with your business; (2) protect our rights or interests, property or safety or that of others; (3) in connection with claims, disputes, arbitration or litigation (in court or other legal proceedings); or (4) protect users of our Site.
We do not sell or trade your personally identifiable information to third parties (except in relation to a Business Transfer.
HOW DO WE PROTECT YOUR INFORMATION?
Although no system can guarantee the complete security of your information, we take commercially reasonable steps, appropriate to the nature of information at issue, intended to protect your information from unauthorized access, use, destruction, alteration or copying. To do this, we implement reasonable organizational, technical, and physical safeguards in alignment with applicable laws and regulations. Similarly, we require our service providers and third parties with which we share your information to implement similar measures.
HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your information for as long as necessary in accordance with the purposes for which it was collected, our business needs, and applicable legal and regulatory obligations. If we dispose of your information, we will do so in a way that is secure and appropriate to the nature of the information subject to disposal, consistent with applicable laws and regulations.
LINKS TO OTHER SITES
We may, from time to time, offer links to other websites from our Site. By way of example, when you apply for a job with us, you will be directed to our third-party resource for receiving, vetting and managing potential candidates and their submissions. Similarly, third party payment processors may be used to process your payments. These third parties have terms of use and privacy policies that are different than ours. We recommend you review such site’s terms of use and privacy policies prior to use or submitting any information to them. While we have contracts in place with our service providers and third parties providers, you are responsible to review their separate privacy policy and terms of use before you choose to send to them, or allow them to access, your personal information when you link so such third party sites. We cannot verify, warrant, endorse or take responsibility for the availability, accuracy, completeness, quality, practices, or policies of such sites or content available from such sites. We do not make any representations or warranties as to the security of any information you choose to provide to, or allow access to by, any third party.
COOKIES AND RELATED TECHNOLOGIES
From time to time, our Site may collect and share your information through the use of cookies, pixels, and related technologies for the purpose of identifying and authenticating users, preventing fraud, enhancing our Site, and to tailor content to you (but we do not use the same for target advertising). Cookies are small information files that our Site place on your computer or other devices. Some cookies are temporary. Others are permanent. And there are different types of cookies that serve different purposes, such as functionality and marketing/advertising.
Our Site may also use embedded scripts and/or web beacons. An embedded script is programming code used to collect information about how you interact with our Sites. The embedded script is temporarily downloaded onto your device from our, or a third-party web server and is active only while you are connected to the Site. A web beacon is a small graphic image or programming code that may be included in our Site pages and email messages.
Our Site may also use data analytics vendors to monitor the performance of our Site, enhance and provide a more relevant browsing experience for our users, personalize the content on our Site, and better understand our users’ needs and optimize our Site. To help us accomplish these goals, our data analytics vendors may use cookies, identifiers for mobile devices and other technologies to collect and store data about our users’ behavior and their devices, such as how much time users spend on which pages, which links they choose to click, what users do and do not like, etc. This data may include a device's IP address, device screen size, device type (unique device identifiers), and browser information. For further details about our data analytics vendor, Google Analytics, please see How Google uses data when you use our partners' sites or apps, www.google.com/policies/privacy/partners/https://policies.google.com/privacy. You may also visit Google Analytics’ Ads Settings at https://adssettings.google.com/u/0/authenticated?hl=en to opt out of Google’s use of cookies and customize Google Display Network ads, and Google Analytics’ Opt Out Browser Add-on for the web - https://tools.google.com/dlpage/gaoptout/.
You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. You may also control which cookies are placed on your browser when you visit the Site through our cookie preference center. If you reject cookies, you may still use the Site, but your ability to use some areas of the Site, such as
“fill” forms, will be limited.
To learn more about your choices as it relates to our use of cookies and related technologies, please see the Your Choices section.
Our Site may, from time to time, collect information about your online activities, over time and across different sites and applications. Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Our Site currently does not change the way they operate based upon a “Do Not Track” or similar signal. You may, however, disable certain tracking as discussed in Your Choices section.
If you delete your cookies, use a different browser, or buy a new computer, you will need to renew your online display advertising opt-out choice. You may also visit Google Analytics’ Ads Settings at https://adssettings.google.com/u/0/authenticated?hl=en to opt out of Google’s use of cookies and customize Google Display Network ads, and Google Analytics’ Opt Out Browser Add-on for the web – https://tools.google.com/dlpage/gaoptout/.
At present, we also use Marketo cookies and resources. Marketo defines its cookies and their uses on its website at Cookies Policy » Marketo Documents, To opt out of Marketo cookies used on our Site, please email privacy@med-metrix.com. If you opt out of these cookies, you will not be able to use certain resources and forms on our site.
YOUR CHOICES
We provide you the ability to exercise certain controls and choices regarding your information. To exercise any of the rights described below, send your request to privacy@med-metrix.com. We will respond to your request as soon as possible and in accordance with applicable laws and regulations. Note that we may not be able to honor your request if to do so would conflict with our contract with or transactions with your business, where needed to enforce or defend our rights, and/or where we are required to maintain your information by law, subject to our verification of your identity before we process your request.
Correct Your Information. Depending on where you live, you may have a right to request that we correct incorrect or inaccurate information about you. If appropriate, we will use reasonable efforts to allow you to update or correct the information we collect from and about you.
Access Your Information. Depending on where you live, you may have a right to know what information we have collected about or from you, how that information is being used, and with whom it is being shared.
Delete Your Information. Depending on where you live, and subject to certain exceptions recognized by applicable law, you may have a right to ask that we delete your information.
Withdraw Consent. You may withdraw your consent at any time.
Control Cookies Through Your Browsers. You may be able to disable and manage some cookies through your browser settings. If you use multiple browsers on the same device, you will need to manage your settings for each browser.
Analytics Provider Opt-Outs. To disable analytics cookies you can use the browser controls discussed above or, for some of our providers (e.g. Google), you can use their individual opt-out mechanisms.
Note that you cannot opt-out of functional cookies which are necessary for the operation of our Site.
Email Opt-Out. If at any time you wish to opt out or "unsubscribe" from receiving commercial emails related to our Site, products or services, you may use the unsubscribe link at the bottom of each commercial email you receive or respond to the e-mail with “unsubscribe” written into the body of the reply email. You can also send your request to opt out or unsubscribe at any time to: privacy@med-metrix.com. Please note that even if you opt-out of receiving commercial emails from us, we reserve the right to send transactional or relationship communications to you (e.g., if we need to contact you regarding your transaction status, technical support, or other lawful purposes).
If you have questions or complaints about how we have handled your information, or responded to any requests above, please contact us privacy@med-metrix.com below. You also have the right, depending on where you live, to file a complaint with any competent data protection authority, regulator, or governmental agency, where appropriate.
NOTE: When you choose to opt-out of any resources (whether emails, newsletters, or otherwise), if you access this Site using multiple devices, please adjust your settings and elections on each device.
WE DO NOT KNOWINGLY COLLECT ANY PERSONAL INFORMATION ABOUT CHILDREN
Our Site and our products and services are intended for businesses and their personnel. We do not market to, nor do we knowingly collect or process any information, regarding children of any age. If you think we have collected information about a child for whom you are the parent or legal guardian, please contact us at privacy@med-metrix.com and we will investigate, and if appropriate, delete the information in question.
FOR CALIFORNIA RESIDENTS
California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
All phrases used under this heading have the same meaning as those phrases defined under the CCPA and/or the CPRA
Notice at Collection. To learn more about the categories of personal information we collect, and have collected from and about California residents over the past 12 months, including the sources of collection, please see What Information Do We Collect About You and How Do We Use Your Information sections above. To learn more about how we use and share that information, please see How Do We Share Your Information section above.
Notice of Disclosure For A Business Purpose. To learn more about the categories of personal information we have disclosed for a business purpose about California residents in the past 12 months, please see What Information Do We Collect About You and How Do We Share Your Information sections above.
Notice of Sale. Med-Metrix does not sell the personal information of California residents.
Rights. California residents have certain rights under the CCPA and CPRA, including the right to access. Correction and deletion. Because your relationship with us is a business relationship, we do not allow for the transfer of your information related to your business transactions with us to a third party. To learn more about these rights, please see Your Choices [again, insert link] above.
To submit a request, and start the verification and response process, please write to: privacy@med-metrix.com
UPDATES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy from time to time. Please check the date of this Privacy Policy each time you access our Site. Once we updated this Privacy Policy, your use of the Site and your personal information processed through this Site thereafter is governed by our Privacy Policy then in effect.
CONTACTING US
If there are any questions regarding this privacy policy, you may contact us using the information below:
Med-Metrix, LLC
9 Entin Road, 3rd Floor
Parsippany, NJ 07054